Yay! I've finally heard something. I'm so pleased that I have been successful in getting this far. Now, I am just waiting that phone call. Who knows when that's going on be. At least I know I'll be home for Christmas so can relax.
Career Talk | My Emirates Final Interview September 2014
On Wednesday 17th September 2014, I had my final interview with Emirates. To be honest, I felt that the hardest part was over. After all the information I had read online about getting through the assessment day it was easier to see how people let the process get to them.
There is plenty of literature on the website that can prepare you for interview style situations. I have done enough interviews now to feel quietly confident. You don't have another candidates observing and judging your 'performance'. Its time for you and the interviewer to get to know the professional and personal aspects about you.
I arrived to my interview early. It was back in the hotel where it all started, The Marriot Hotel in Leeds. A gentleman met me in the reception area and informed the recruiter that I had arrived. Patiently, I read the newspaper to keep a grip on my nerves. Just before 8.30, I was sent upto the boardroom and asked to wait outside.
The recruiter warmly welcomed me back and asked me to sit down. She asked me for all the paperwork and photos required. Whilst she was checking all the information, she asked me to read for information regarding their policy on grooming, serving alcohol and tattoos. I agreed to all. This is a good time to clarify any questions you have on the above.
I was asked the following questions:
- Why do you want to be Cabin Crew?
- Describe a time when you have gone above and beyond for a customer. Why?
- Describe a time when you have gone above and beyond for a colleague or team member. Why?
- Tell me about a time when you have been culturally sensitive towards a costumer or collegue.
- Tell me about a time when you have bent the rules for a customer. Why?
Throughout the whole time, the recruiter was very positive and clear in the information she was after. She really puts your nerves at ease. Then she finished up and explained that all information, observations done during the assessment day, and photos would be sent in a file to Dubai. I should expect to hear something within 8 weeks.
That's pretty much it. Afterwards, I made my way home to change, then off to work as if it was a normal day. This is probably going to feel like the longest wait following a job interview. For the roles I've gone for, I pretty much find out on the same day, or the day after if I have been successful. My final tips are to be prepared, be honest, and give clear information. The recruiter has alot of information to record.
**Update: My online status finely changed from application under review to interview complete. Thats given me some relief in knowing that my file as reached Dubai. I'm still eager to know if I've been successful**
Career Talk | Emirates: Assessment Day
My alarm started buzzing around 6am. I wanted to be up, showered, and ready in time. Punctuality is very important for things like this. Last night, I slept like a baby with barely any broken sleep. Already the adrenaline is pumping and my level of neves is making me want the toilet every 10 minutes. Sorry people, just keeping it real. I would be lying if I said I was all calm and cool.
All this week, I had been preparing myself with a head full of knowledge about Emirates. I'd read many online forums, Facebook pages and blog posts on what to expect from the day. So my advice would be to do your research but be careful about the information you come across and do not take it as gospel. Use it only for guidance.
I arrived at the Marriott Hotel, in Leeds about 8.30am. The Assessment Day (AD) was due to start at 9am. It was lovely to see some faces that had made it through to this stage. We waited in the hotel foyere until we were all called through into the boardroom.
There were around 60 people who got invited back to the AD. The majority of the room was filled with women, and only 4 men. We all entered and made ourselves comfortable. Take a bottle of water, or something. It'll help you keep the anxieties at bay for the time being. The initial formalities were introductions from the recruiter, house keeping rules and the plan for the day. At this point, you
could also ask the recruiter any questions regarding cabin crew and Emirates. I didn't ask anything as I felt confident with the infomation given to us yesterday. As we were shown presentations on working and living in Dubai, the recruiter split the group into 2 large groups. There were roughly about 25 in each group.
Now for the first round...
The recruiter asked everyone to sit around in a circle of chairs that had already been prepared. She asked us to sit in ascending order. Then, we were put into smaller groups of 3's and a 2. We were given a card with an object on it, and asked to come up with alternative uses. Afterwards, we had to stand up in our group of 3, and present our ideas to the rest of the group. We had a towel. Between us, we came up with a blackout blind, a magic carpet (my idea) and a draught excluder for a door. The recruiter said she wanted to see our personalities in our ideas so do not be worried about using your imagination. We are give 15 minutes to discuss and prepare. In the meantime, the recruiter called us up in number order to complete the reach test, and to confirm if we had any tattoos or not.
Once we had finished, she asked everyone to wait outside the room while she made her decision on who would be returning for the next assessment task. This is when the nerves begin to emerge from everyone as you really cannot tell what they're truly looking for. The small group was very supportive to each other which really made a difference to keeping the sprits high.
10 minutes later and we were called back into the room. We sat down and waited. The recruiter thanked us for our time today, and stated that she cannot give feedback to anyone who didn't make it through. She asked us to line up in ascending order near the door, and gave us a piece of paper which told us if we were successful or not. The recruiter said that she did not want to see or hear any 'whooping' or loud cheers of glee as it would be insensitive to those who did not get through. I took my piece of paper and took a sly peek. Thank god I thought! I'd had made it through to the next part of the assessment. For now, we had to wait around an hour while the other large group had their first assessments. We went outside to get some fresh air, then sat in the foyere again reflecting what just happened.
Now for the second round...
The whole group of people met again in the boardroom. There are still a large number of people here....maybe round 45? This time, we were split into 3 smaller groups of around 12 - 15. I was in the first group again. As the others left, the recruiter asked us to sit in the circle again in number order from 1 - 15. She passed around a laminated card with a scenario. We were the hotel manager. There was a computer error with our booking system and only had 2 rooms left. We had 8 guests coming. As a group, we had to decide on the 2 guests who we would give the rooms to, and why. We all worked together as this point. We had a time keeper, and someone who read out the scenario to the group. During the discussion, the recruiter was watching us closely, making notes each time we said anything.
Keep a check of yourself at this point. Do not be overbearing, and talk when someone else is. Just try calm, and wait your turn. If someone says something what you were going to say, just say yes, I agree with you.
Once the group had come to an agreement on the two guests we would allocate the rooms to, the recruiter played the part of the angry costumers. She said that if you kept her happy, she won't say much at all. We each had to take it in turns regarding the costumers, and their complaints. Some people in our group found this really overwhelming, and stuttered a lot. I felt really bad. It's like being on the X Factor or something. It's so intense. Remember that water, take a sip, and then go for it.
The recruiter thanked the group for our time, and again we were asked to wait outside for 10 minutes, while she decided who should come back again for the final part. It was the same process as before, we entered the room, collected our letters, and left while the other 2 groups had their turn. Again, I held my breath as I read the letter. I couldn't believe it. I was through to the final part. What a relief?! From what I read online, I knew that the assessments would be over, and that the final part would be form filling and booking the final interview. We had a long wait ahead with being in the first group. So we decided to go to the Trinity Shopping Centre which was just opposite the hotel for a coffee and some lunch.
After some lunch, we handed back and waited in the foyer again until we were all called back into the room. There were about 35 people at this point in the day. Still quite a lot of people. It dawned on me that there could be another assessment taking place with this many people left! Argh, the stress! So, back into the boardroom again. The recruiter said congratulations, you've made it through to the final interviews (FI) and told us the next stages of the process.
Yaaaaaaaaaaaaaaaaaaaaaay! Phew.
I don't mind the interview stage. That's just standard for most jobs I have applied for. The recruiter handed out some paperwork for us to complete, and bring back on our FI. She also also us to give details of our email addresses so that she could send us a psychometric test to complete that evening. It's so she can ask us questions based on our answers from the test.
If you did not have a GCSE or a National Higher certificate in English Language then you were asked to take an English test after everyone else had left. I already have mine so I didn't need to complete it.
Booking your FI as an assuming challenge . The recruiter said we were going to play FI bingo. Basically, when the recruiter shouts out a date, and time, you call our your number to book that slot. If more than one wants that time, we've to discuss it amongst each other to compromise.
And that's it. I went home feeling exhausted but excited by my chances of getting through the final stages. If you want to check out how my final interview went, click here for further details.
Thanks for reading. Please leave any questions/ comments you have in the comments section below. I'd be happy to answer anything I can.
Career Talk | Emirates: My Open Day Experience
 |
| A very nervous looking me with bags under my eyes from the lack of sleep. |
Things to bring:
- CV
- A pen
- Something to write notes on
Here's a run down of the day...
I arrived at 8.30am to the Marriot Hotel, Leeds, and there were already some people that had arrived dressed in business attire. Determined to be more confident and successful then in my Etihad assessment day I decided to try and make some friends immediately. I introduced myself to some of the other girls there. We were all so nervous. More and more people were arriving!!!!
As we entered the room, the recruiter asked us to collect 2 pieces of paper. One had all the information regarding salary, and discussed the benefits of joining Emirates. The other had some required us to fill out some information.
The recruiter kindly welcomed everyone to the Open Day. There was ALOT of people who had attended, maybe around 300? So it was going to be a long day for her. She explained the formalities of the day. She introduced herself and her role at Emirates. She is former Cabin Crew so can really empathise with everyone in the room who is wanting to take on a new and exciting role. Then followed short presentation of Emirates Cabin Crew. This is also available on Youtube. It's worth watching. It'll get you all inspired if you're interested in applying for roles in aviation of this kind.
After the presentation, people started asking questions of alsorts. The common questions seemed to concentrate on the tattoo situation. The recruiter was very patience and tried to explain to the best of her ability what is and isn't acceptable. She will ask you several times throughout the process if you have any tatoos.
Luckily for me, I was sat in the second row from the front. So I was not waiting for long before I was seen with my CV in hand. She very breifly asked me some questions about myself, and why I wanted to be Cabin Crew. I was very honest with her, and explained my ambitous nature. I didn't mention anything to do with wanting to travel the world. I balanced personal and professional goals together.
All those who had been successful on the open day would receive a phone call by 6pm. It started at 9.10 and I was finished at 11am! I spent most of the day walking around Leeds City Centre visiting old and new shopping areas. I miss my home town!! I meet up with a girl called Zara for acouple of hours and but then we decided to go own own ways we so exchanged numbers and kept in touch.
Whether it was my lack of confidence from my AD with Etihad, or whether I was tired and had enough, I started heading home around 3.30pm. I'm not sure why. All the waiting around caused me so much anxiety, that I had conviced myself that I was not successful. I remember being stood at Platform 16 in Leeds heading for the Manchester Picadilly train and thinking 'right, last chance, should I should until 5pm or should I definately go home'. There was no rational thinking going on at the time. Just had the train arrived I recognised two other people from my assessment day. I approach them and we got chatting about the day. They had waited along time to meet with the recruiter.
Our anxiety between us could damped the spirts of the most happiest person in the world. We were all waiting for that phone call. After I checked my phone for the millionth time, I could see the skyline for Manchester. Half way home I thought! Now then, at 4.43pm (exactly) my phone rang displaying a withheld number. I answered it and recognised the voice straight away. It was the recruiter inviting me back for the assessment day! She told me my number (12), and told me to arrive before 9am.
So, after a mini anxiety attack I headed back to Leeds. I booked a local hotel on the train as I headed back to Leeds. I felt slighlty silly for doubting myself. But, now was the chance to prove myself.
Thank you for reading my rambles!
Career Talk | Etihad Assessment Day London: Mon 8th September 2014
The Day Before...
It's been a very long weekend. Nonetheless, it's been an exciting time all of celebrations for one of my best friends hen dos. I'm knackered, tired, and slightly hung over! It's Sunday. I am at Leeds Bus Station waiting for the Mega Bus to arrive. Departing at 12.30pm. All these little details are necessary.
My god that was a long journey. I planned on taking a nap but I could not swtich off from all the nerves and anxiety. The coach stank of fishy fish as soon as I boarded. I knew I was in for along ride. It's now 4:50pm and I've arrived at London Victoria Bus Station. Now I am waiting around for another coach to take me to London Heathrow Airport. Time to replenish and refresh my system! The coach leaves at 5.30pm so I need to hurry up.
Oh wait, what? I need to take another bus to my hotel?! I forgot about this. I walked the length and weadth of Heathrow Terminal 2 - 1 to find the Hotel Hoppa Bus. So close....so far!
FINALLY. At around 7.35pm I arrived!!! Yay! Ordered some room service, caught up on Xfactor whilst reading up on the assessment day! Sleep!
Sorry for the dribble...now hear is the interesting bit...
The Assessment Day...
Staying at the hotel the night before was absolutely the right thing to do. I checked into the Crowne Plaza Hotel, London Heathrow where the assessment day took place. Due to the check out times, I left my room at 7.30am with all my luggage, and asked the concierge to store my bags. On the way down to check out, I met another girl, called Helen, who was dressed like me, and asked her if she was "hear for Etihad". We both immediately said that he were extremely nervous, and decided to stick together as much as possible.
Just as I got rid of all my bags, large groups of very smartly dresssed people were heading over to a long corridoor. Helen and I just about joined the cue. We were greeted by two beautiful ladies dressed in the Etihad Cabin Crew attire who signed everyone in. They do check if you're on their lists, so just turning up to an Assessment Day is not advisable!
Everyone was situated in a massive conference room. There were two other ladies present, one in the Etihad uniform, the other in normal business attire. So 4 members of staff all together. In total, around 110 - 120 people had turned up. The majority of the room where there for Cabin Crew, but I also noted that the Food and Beverage Manager candidiates attended the assessment day as well.
The Cabin Crew introduced themselves to the room, and their roles at Eithad. "Hayyakum" is a casual arabian greeting they used to welcome everyone to the day. We responded by saying "Shukra". See I'm learning a new language already! They breifly tell you what they're looking out for during the day:
Afterwards, the Etihad staff wanted to see everyone one to one, to have a chat about our CV's, and to do the height test. The process took along time. Helen and I were sat towards the back of the room, so we got to know each other, and discovered that:
My number was 108. I met with the recruiter and handed over my CV, passport photo and the first part of the registration form that they asked me to complete prior to coming. She looked through my CV, discussed one of the positions I've done, then asked me why I wanted to be Cabin Crew. At all times, ensure that you body language is good, and that you are smiling throughout.
Then, they moved through their presentation about the day and showed us afew videos on working for Eithad, and what it would be like to live in Abu Dhabi. Talk about getting all you wildest hopes and dreams up! I could tell that it really motivated people, and showed just exactly how much some people wanted it in the room.
Next, we did the "getting to know you" task. Basically, we had to pair up with the person say next to you, find out their name, where they are from, and ask them for an interesting fact about themselves. We had about 15 minutes to do this. One of the recruiters specifically said, just 2/3 sentences about your partner. Then, you introduced yourself, your partner, and their interesting fact. A good 45 minutes had passed before Helen and I had our turn.
"Hello Everyone. My name is Rachel, and my number is 108. Today, I would like to introduce, Helen. She was been travelling and ziplined through an Australian Rainforrest." That's all you need to say! Then let you partner introduce you.
Avoid saying things like: "Hello, this is my beautiful friend XXXX. She would really really like to be Flight Attendant, its her dream job. She very attractive..." It does not go down well the the recruiters, you're embarassing your partner, the whole room is cringing inside, and it's not doing as what you were asked to do.
Ok, still with me? Good. Next was the English Test. Everyone in the room had to complete one, even if you're a UK Citizen with your highschool English qualification. This was 15 minutes long, and very easy to complete. There's a mixture of multipule choice questions to read, and fill in the missing word style questions.
After a busy morning, you're ready for a break. We were given about 20/30 minutes to go and get a drink or something to eat while they decide who will proceed through onto the next part of the assessment day.
We entered the room again and sat down. They called out a selection of numbers, and asked those people to put their hand up, and leave the room with a different recruiter. My number was called. That, OMG my hearts racing, and I do not know what this means but I'm going to stand up and do as I'm told! The recruiter took about 32 people into a smaller room and told us that we'd had made the short list for the next part of the assessment. Some relief came, but we didn't have much time to celebrate.
They split the 32 into 2 groups of 16 people. The group tasks and scenrios were next. In the room, there was a number of large round tables, and we were asked to get into smaller groups of 4. There was a recruiter on each table that was going to observe us, and our interaction in teams. She made notes everytime we asked. The groups were asked to plan a holiday for Mr Smith & his family. Each family member had something they enjoyed about holiday. Mum wanted shopping, the son loved adventure. We made our choices, and came up with a plan. Then we discussed how to present it to recruiter. I felt nervous when doing my paert, but felt good.
After everyone had completed their tasks, we left and the room and waited around until the seond half of the larger group did their bits. We all meet in the conference room, and again if our number was called out, we were asked to put our hand up, then leave with the recruiter. My number wasnt called out, but those people didn't get through to the next part.
The last part of the group assessment was a costumer complaint. This was a one on one thing. I felt so nervous. And, this is the part where my journey with Eithad comes to a hault. I didn't make it into the the final interview stage following this. However, I had learnt so much from the day. My nervous did get the better of me. They arent applied to give feedback, but they advise candidates to go away of 'reflect' on the proformance. And that's exactly what I did.
Now onto the next advanture. Emirates!
After a very long and tiring day I knew I wouldn't be in the mood to cook when I got home. So, I had been really naughty and ordered myself a Domino's pizza (gluten free of course) whilst I was on the train. About 5 minutes after I got home, it arrived! One slice later and I decided my bed was calling me. Going to be up for work in 6 hours :/
It's been a very long weekend. Nonetheless, it's been an exciting time all of celebrations for one of my best friends hen dos. I'm knackered, tired, and slightly hung over! It's Sunday. I am at Leeds Bus Station waiting for the Mega Bus to arrive. Departing at 12.30pm. All these little details are necessary.
My god that was a long journey. I planned on taking a nap but I could not swtich off from all the nerves and anxiety. The coach stank of fishy fish as soon as I boarded. I knew I was in for along ride. It's now 4:50pm and I've arrived at London Victoria Bus Station. Now I am waiting around for another coach to take me to London Heathrow Airport. Time to replenish and refresh my system! The coach leaves at 5.30pm so I need to hurry up.
Oh wait, what? I need to take another bus to my hotel?! I forgot about this. I walked the length and weadth of Heathrow Terminal 2 - 1 to find the Hotel Hoppa Bus. So close....so far!
FINALLY. At around 7.35pm I arrived!!! Yay! Ordered some room service, caught up on Xfactor whilst reading up on the assessment day! Sleep!
Sorry for the dribble...now hear is the interesting bit...
The Assessment Day...
Staying at the hotel the night before was absolutely the right thing to do. I checked into the Crowne Plaza Hotel, London Heathrow where the assessment day took place. Due to the check out times, I left my room at 7.30am with all my luggage, and asked the concierge to store my bags. On the way down to check out, I met another girl, called Helen, who was dressed like me, and asked her if she was "hear for Etihad". We both immediately said that he were extremely nervous, and decided to stick together as much as possible.
Just as I got rid of all my bags, large groups of very smartly dresssed people were heading over to a long corridoor. Helen and I just about joined the cue. We were greeted by two beautiful ladies dressed in the Etihad Cabin Crew attire who signed everyone in. They do check if you're on their lists, so just turning up to an Assessment Day is not advisable!
Everyone was situated in a massive conference room. There were two other ladies present, one in the Etihad uniform, the other in normal business attire. So 4 members of staff all together. In total, around 110 - 120 people had turned up. The majority of the room where there for Cabin Crew, but I also noted that the Food and Beverage Manager candidiates attended the assessment day as well.
The Cabin Crew introduced themselves to the room, and their roles at Eithad. "Hayyakum" is a casual arabian greeting they used to welcome everyone to the day. We responded by saying "Shukra". See I'm learning a new language already! They breifly tell you what they're looking out for during the day:
- A positive attitude
- Smile
- Interpersonal skills
- Communication skills
- The ability to build relationships: "costumers are not passengers, they are guests"
Afterwards, the Etihad staff wanted to see everyone one to one, to have a chat about our CV's, and to do the height test. The process took along time. Helen and I were sat towards the back of the room, so we got to know each other, and discovered that:
- We had been living a very simlair life this year!
- We were having a quarter life crisis by applying for cabin crew positions so we can get away from our current lives and enjoy the world for what it is!
My number was 108. I met with the recruiter and handed over my CV, passport photo and the first part of the registration form that they asked me to complete prior to coming. She looked through my CV, discussed one of the positions I've done, then asked me why I wanted to be Cabin Crew. At all times, ensure that you body language is good, and that you are smiling throughout.
Then, they moved through their presentation about the day and showed us afew videos on working for Eithad, and what it would be like to live in Abu Dhabi. Talk about getting all you wildest hopes and dreams up! I could tell that it really motivated people, and showed just exactly how much some people wanted it in the room.
Next, we did the "getting to know you" task. Basically, we had to pair up with the person say next to you, find out their name, where they are from, and ask them for an interesting fact about themselves. We had about 15 minutes to do this. One of the recruiters specifically said, just 2/3 sentences about your partner. Then, you introduced yourself, your partner, and their interesting fact. A good 45 minutes had passed before Helen and I had our turn.
"Hello Everyone. My name is Rachel, and my number is 108. Today, I would like to introduce, Helen. She was been travelling and ziplined through an Australian Rainforrest." That's all you need to say! Then let you partner introduce you.
Avoid saying things like: "Hello, this is my beautiful friend XXXX. She would really really like to be Flight Attendant, its her dream job. She very attractive..." It does not go down well the the recruiters, you're embarassing your partner, the whole room is cringing inside, and it's not doing as what you were asked to do.
Ok, still with me? Good. Next was the English Test. Everyone in the room had to complete one, even if you're a UK Citizen with your highschool English qualification. This was 15 minutes long, and very easy to complete. There's a mixture of multipule choice questions to read, and fill in the missing word style questions.
After a busy morning, you're ready for a break. We were given about 20/30 minutes to go and get a drink or something to eat while they decide who will proceed through onto the next part of the assessment day.
We entered the room again and sat down. They called out a selection of numbers, and asked those people to put their hand up, and leave the room with a different recruiter. My number was called. That, OMG my hearts racing, and I do not know what this means but I'm going to stand up and do as I'm told! The recruiter took about 32 people into a smaller room and told us that we'd had made the short list for the next part of the assessment. Some relief came, but we didn't have much time to celebrate.
They split the 32 into 2 groups of 16 people. The group tasks and scenrios were next. In the room, there was a number of large round tables, and we were asked to get into smaller groups of 4. There was a recruiter on each table that was going to observe us, and our interaction in teams. She made notes everytime we asked. The groups were asked to plan a holiday for Mr Smith & his family. Each family member had something they enjoyed about holiday. Mum wanted shopping, the son loved adventure. We made our choices, and came up with a plan. Then we discussed how to present it to recruiter. I felt nervous when doing my paert, but felt good.
After everyone had completed their tasks, we left and the room and waited around until the seond half of the larger group did their bits. We all meet in the conference room, and again if our number was called out, we were asked to put our hand up, then leave with the recruiter. My number wasnt called out, but those people didn't get through to the next part.
The last part of the group assessment was a costumer complaint. This was a one on one thing. I felt so nervous. And, this is the part where my journey with Eithad comes to a hault. I didn't make it into the the final interview stage following this. However, I had learnt so much from the day. My nervous did get the better of me. They arent applied to give feedback, but they advise candidates to go away of 'reflect' on the proformance. And that's exactly what I did.
Now onto the next advanture. Emirates!
After a very long and tiring day I knew I wouldn't be in the mood to cook when I got home. So, I had been really naughty and ordered myself a Domino's pizza (gluten free of course) whilst I was on the train. About 5 minutes after I got home, it arrived! One slice later and I decided my bed was calling me. Going to be up for work in 6 hours :/
Career Talk | Emirates & Etihad: The Waiting Game!
Oh.mah.gawd! It's 11th August at exactly 23.34 and I am still awake!
Usually, I am known for having some patience and resilience when it comes to most things. This must be the 1000th time I have read this post back to myself. I must apologise in advance: you're not going to learn anything about new applying about for cabin crew. It is just random rambles and thoughts I had to myself on making big grown up decisions. Make your own judgement from this...
Whilst I was on holiday with one of my Besties, I told her about me applying for Emirates (see this post for previous details on my little story). I couldn't keep it from her forever and I actually needed someone is knows me through and through to discuss it with. At the time, a reality check was in order to make sure I was taking the opportunity for the right reasons.
In educational terms, I am a reflective learner first, before being an activist. This waiting game has given me time to reflect on if I was offered the position, would I actually want it. I mean for me this could have massive implications on my future. I have job security; I am on a decent wage for a 25 year old; I have worked from the bottom of the pile and up; I am very respected by my work family; I am living in private rented accomodation; I have a solid and supportive network of friends; I am going to be a braidsmaid for another one of my Besties; I had a car!
So far, only a handful of people know about my mad idea: 1 close friend, and 3/4 close work collegues who've all been sworn to secretcy. Its not that I cannot 'hold my own water' as such. I wanted to test the reactions at the of leaving behind a perminant secure jobs. It's needs has been balanced between "are you serious" to "YOLO"! Secondly, it also means have some difficult conversations to have with friends, especially one who I'm going to be braidsmaid for.
I'm certainly not having any second doubts that's for sure. How do I know I want it so badly? Because the possibility of not succeding is hurting my confidence slightly. I know my own mind too well. My main concern is failure. Why? Whoes judging me? I suppose this surpressed little dream to travel has taken over my emotions slightly, or it could be the PMT talking. If you've applied for cabin crew, or have done already and is going through this mental tennis match, back and forth of reasons why you shouldn't pack up, take risks and follow your heart (and breathe) - stop pressurising yourself! We're not on our own!
My advice: stop letting the 'haters' and 'doubters' squish your determination to want something so badly. Who cares that other people think? And, yes that includes family and friends. My Bestie give me some good advice. I asked her if she thought I was mad. I mean giving up this little independant life I was re-creating here at home to work around this world. She said she just wanted to make sure I was doing this for all the right reasons, and to be prepared for either way. She wants me to be happy. Those words have stuck with me throughout this whole situation. I mean this is only early days.
In my head, I had answered her question. Absolutely yes, I am doing this because I've always wanted to.Yes - think practically about any decision to pack up and move away if you're ever offered a job. Even if its outside your hometown in the same country. All practicalities have to be discussed: there is a solution ready to be reached. Think positive and don't not over think. After all, you could be worrying over nothing at this stage.
Reality check complete!
Career Talk | Etihad: The Application
After applying for Emirates at the end of July I also decided to put in an applicaton for Etihad Airways. I am absolutely certain that working in the UAE is something I would like to pursue. So, nothing to lose (apart from my sanity, all this waiting around is driving me insane
On the 7th Aug, I started my application for Cabin Crew. In my opinion, I found the Etihad website more user friendly than Emirates. The website took you through a series of questions to make sure that you are suitable for the role. There were questions such as, have you applied to Eithad before, can you swim in water, can you each 210cm on tip toes.
Once you answer those questions, it takes you through the registration process. First section asks you to imput your personal details, and about your current job role. Next, it asks you about the languages you can speak. I would recommend putting something down, even if you're self-taught, or only know very basics of a language.Then, you need to upload your documents. You need copies of your passport; highest educational qualification, 1 passport photo and one full length photo in business attire.
There are two job application questions that you must complete. They recommend spending around 5 minutes completing each question. For me, I spent about 45 minutes making sure I use good examples
- Please give one specific example from your past experience when you have worked as part of a really good team. Describe the situation, your role, what happened, and what the result was. (Max 500 words)
- Please give one specific example from your past experience when you have provided excellent customer service. Describe the situation, what you did, why you did it, and what the result was. (Max 500 words
One individual was extremely distressed about the service she received by other organisation and had not received her loan payment to fund her accommodation fees at the University. She was a single parent who desperately needed the money. I listened carefully and showed empathy. By discovering the problem, I was able to discuss the help and advise her regarding University’s excellent support services. The issue was resolved in a matter of minutes. I contacted the accommodation services and was able to reach a deal to extend her deadline for payment The individual help as though I had ‘lifted weights’ off her shoulders and exclaimed that she would come back and use the service in future. That moment was rewarding, and demonstrated that I was passionate about looking after the costumer.
At the same organisation, I worked with international students coming for all over the world. They would arrive at the Student Information Desk with quires in regards to their Visa applications. I take responsibility and great pride in helping vulnerable people find their feet. A student came to the information desk panic stricken because she thought her passport was lost. She spoke broken English. Firstly, I took the student aside to calm her down. I give her good eye contact to reassure her that I was listening and observed her body language for clues to the issue. To aid communication, I contacted one of the interpreters to establish the problem. Whilst she was waiting, I made sure that she was comfortable, give her a glass of water and offered her smiles for reassurance. Once the passport was found, she came back into the information desk to help me for all my help.
If I make a decision, I back it with my own professional judgement and take responsibility. Dealing with each enquiry or compliment on its own merit whilst ensuring that the costumer feels important is vital by taking ownership or using signposting in order to reach an above satisfactory conclusion. This experience of outstanding quality costumer care provision is something that I would bring to the role of a member of Cabin Crew.
I really hope this help some people put their thoughts and experiences into words. Some people might think that sounded good, others may feel there's room for improvement. Likewise, use it as a starting point to get those questions right! You've been given a 500 word count - so use it as much as possible. Give 2 really good examples at least.
By the 10th Aug, I recieved an invitiation to the Assessment Day at a hotel in London on the Monday 8th September. That's 2 days after submitting my application. I was so surprised, and had to double check which airline had sent the invitation. I expected Emirates to get back to me soon. I remember taking my little brother back home on the coach when I get the email confirmation through. So many emotions came all at once. Excitement, and nausea hit me like a ton of bricks.
Lots to organise such as my travel and hotel. The weekend before the AD I'm at a hen party in Leeds for one of my bestest friends. So I am travelling down the night before. In fact, to everyone who is invited for an AD, I'd suggest booking into the hotel where it's taken place. Stay the night before so you're all panicked in the morning.
I will blog how the Assessment Day for Etihad goes. Who knows if I will make it all the way through. This is my first AD and I'm not expecting to make it all the way though. But fingers crossed!!!!!
If I make a decision, I back it with my own professional judgement and take responsibility. Dealing with each enquiry or compliment on its own merit whilst ensuring that the costumer feels important is vital by taking ownership or using signposting in order to reach an above satisfactory conclusion. This experience of outstanding quality costumer care provision is something that I would bring to the role of a member of Cabin Crew.
I really hope this help some people put their thoughts and experiences into words. Some people might think that sounded good, others may feel there's room for improvement. Likewise, use it as a starting point to get those questions right! You've been given a 500 word count - so use it as much as possible. Give 2 really good examples at least.
By the 10th Aug, I recieved an invitiation to the Assessment Day at a hotel in London on the Monday 8th September. That's 2 days after submitting my application. I was so surprised, and had to double check which airline had sent the invitation. I expected Emirates to get back to me soon. I remember taking my little brother back home on the coach when I get the email confirmation through. So many emotions came all at once. Excitement, and nausea hit me like a ton of bricks.
Lots to organise such as my travel and hotel. The weekend before the AD I'm at a hen party in Leeds for one of my bestest friends. So I am travelling down the night before. In fact, to everyone who is invited for an AD, I'd suggest booking into the hotel where it's taken place. Stay the night before so you're all panicked in the morning.
I will blog how the Assessment Day for Etihad goes. Who knows if I will make it all the way through. This is my first AD and I'm not expecting to make it all the way though. But fingers crossed!!!!!
Career Talk | Emirates: Application Under Review
Today is Monday 4th Aug 2014 and I just wanted to update everyone on the process so far. It is more than likely that this blog post will be published after the interview stages (if I get that far). I want to be sure that I actually make it at the Selection Day
Since submitting my application on the 29th July, I have religiously been checking the status of my application several times a day. Obsessive much? Yes, even on the weekend I checked in the hope that the Personnel department and recruiters have nothing better to do with their time and check through the thousands of applications. I read online somewhere that Sunday is a working day in the UAE, so not giving up hope there! This afternoon I went about this new ritual and noticed that my application status changed to 'application under review'. My heart started pounding. In less than a week, my application was being reviewed. That's 6 days after submitting the final draft. From the forums that I read online, the majority of applicants had been waiting weeks before their status changed.  It could be another 1-12 weeks before I hear from Emirates with an invitation or rejection letter. Either way, I am nervously anticipating their response. I have thought about this role quite a lot since submitting the application. There are a 100 questions I want to know before I embark on this journey. I suppose only time will tell. Here I am confidently typing away at this post and realised that I may sound like I have the job already. The fact is, I do not know what the outcome is yet, but I cannot help but be excited about this opportunity. In retrospect, I am taking on a huge gamble with this job. Not only would I be changing my career, but also leaving behind I life that I have built for myself since the age of 17 years. My family will also support whatever decision I make, but I will also be upsetting some of my friends. This year has taught me to take risks; to look at life differently and to stop saying 'what if'. Those are the kind of regrets I would hate to have. I have to make selfish decisions based on number 1 - ME! So good luck to anyone in that wide world who has applied or is looking to apply for Cabin Crew opportunities. This could be the best and most important decision of your life. I hope you can share your experiences with me. There are loads of blogs out there that focus on applying for jobs like this. |
Career Talk | Emirates: The Application
There is something about working and travelling around the world that would satisfy a strong needy urge deep down at the bottom of my heart. So this is my chance to stretch that 'dream' into a possible reality. That want to travel came from my teenage days of being a young, free spirit. Before I started University, I had the dream of graduating then travelling around the world, meeting new people and exploring myself. Truth is, reality hit hard! I didn't get the opportunity to do that and ended up needing to find a full time job, and quickly.
So I did. I was very lucky. There were only a hand full of people I knew who got a job within the first couple of weeks from graduating. Then even, it wasn't exactly a graduate job, and nothing to do with my degree, but professional enough to get that first step ladder on the career ladder. Since 2010, I have been employed within the Education sector and thoroughly enjoyed my success. I am and have worked in some excellent, outstanding organisations.
But...it's just not enough!
On a personal level, this has been a very challenging and difficult year. With all that overcome, I am craving change, again. Something that will positively impact on me for once. I am good at adapting to change and
It all started by searching for holiday with one of my closest Besties. The idea of getting away for a week appealed to me after the the previous months that had gone by. As I searched for destinations, I also browsed through which airports would offer decent flight prices. So at this point, I am navigating the Manchester Airport website looking for what airlines flew from there. That strong urge came back to me so I begun looking into the career opportunities with the airline companies that were listed.
Within an hour, I had literally done the application form for Emirates. I felt a high level of dedication getting the form completed. To make the online application process easier, I even joined LinkedIn, as I didn't have a premade CV to hand. All I need to do was link my LinkedIn account with the application form and simples! It was all done.
For the record, this is just my experience. Everything that I discuss is only to use as guide if you are thinking of applying to join Emirates. Otherwise, I am just sharing my experiences of applying. It might not necessary mine that you get the job! I found this helpful clip on YouTube on becoming a Cabin Crew member with Emirates here.
The online application form is standard. It's all electronic which makes inputting your information is easy. There is 8 sections, Personal Information, Work Experience, Education, Certifications, Photos, Job Specific Questions, Declaration and Summary. All the sections are very straight forward. In the work experience section, that's where I connected my LinkedIn account. So much quicker than filling in the sections one line at a time.
Yes - you do need to upload photos of yourself. One full length photo in formal attire: black jacket, white blouse/ shirt, knee length skirt, natural tights and smart (clean) black mid heels. I put my hair up in my bun and kept my makeup simple. I YouTubed how the Emirates girls do there makeup and found some pretty good tutorials . The Job Specific Question's section is nothing to worry about. The section asks you to confirm that you have attached your photo's as advised, that you're willing to wear the company uniform, and that you can work shifts. Yes to all!
Before you send off your application, make sure you are happy with it. Spell check, and if you can, let someone else read over it. I have dyslexia and struggle to proof read my own grammar and spelling so I like to leave it a day or two before submitting any application form. I left it quite sometime. Although I started the application just after booking my holiday, I did not send it off until after I had come back, just so I could be positive that this is what I wanted.
There you go. So, at this point, I am just waiting to find out if I have been invited to the Assessment Day. If successful, I will be going to the one in Edinborough in September! Eeeeeeek! By the time I post this, I will know if I have the job or not.
Good luck to anyone who is/ has applied. Let me know how you get on. I would love to hear you experiences!!!!!
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